Please note: all apparel orders will be dispatched 27th July. Thank you.

Got Questions?

Services

What is Leora's Attic?

Leora’s Attic is a online art shop where you can order one of kind bespoke illustrations as well as a variety of prints from popular culture.

What does Leora's Attic sell?

Leora’s Attic is an ever expanding art shop selling bespoke illustrations, popular culture prints, greetings cards and apparel.

Why do our customers LOVE shopping with Leora's?

We love receiving feedback from our lovely customers – Click here to have a read through some of our recent reviews.

Buying

What forms of payment does Leora's Attic accept?

We accept payment with Paypal, Visa, Mastercard & American Express. All credit cards used for payment must have a valid billing address.

Are my payments secure?

All orders are encrypted with Secure Sockets Layer (SSL) technology on both your end and ours. SSL encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. In order for SSL to work, you must use an SSL-enabled browser.

For your own safety we do not save any payment information. Payments are made directly through Stripe—certified to PCI Service Provider Level 1, the most stringent level of certification, so we can guarantee that important information stays confidential and private.

Buying on Artday

When you buy something on Artday, the money goes into a neutral escrow account so the Seller does not get paid until you have received your product and had time to review it.

The funds are not released until 48 hours after Artday has gotten confirmation that you have received your item. So you can be confident that you will get what you bought and know that it is what it is advertised to be.

How do I check the status of an order?

To check the progress of a bespoke order which can take up 14 working days to complete, just send an email to me@leoras.store and you will receive a response within 24 hours.

For standard orders, you will be contacted via email when your order is ready to be dispatched and then again once it is posted. (Within 7 working days)

Shipping & Return

Shipping & Returns

We post out prints 1st Class Royal Mail.

Returns Policy

We cannot accept returns on bespoke art work or anything personalised. We do however accept returns on standard prints and all apparel within 2 weeks of you receiving the item. If you do need to return an item, please send an email with your order number to me@leoras.store

Which countries do we ship to?

We ship to out internationally to all over the world

How much will the delivery cost me?

UK order are FREE Postage and Packaging.

International orders there is a £15 flat fee.

*Some countries may charge customs and duties for your parcel. You are responsible for these customs and duties charges.

How long does it take normally for an order to arrive?

With UK orders – once posted, items normally arrive within 3 days excluding busier holiday periods.

International Orders can take up to 3 weeks to arrive at their destination.

Privacy & Policy

Collection and use of personal information

Leora’s Attic collects and uses your personal information to operate its website(s) and deliver the services you have requested.

 

When you place an order on the Site, you must provide your first and last name, a valid email address, phone number, billing address, shipping address, and credit card number. We will use this information to fulfil the order you place and to communicate with you about it.

 

Leora’s uses your information for four purposes: (1) to fulfil the orders you place on the Site, (2) to answer any customer service inquiries that you may have, (3) to understand the shopping habits of our customers to better serve them in the future.

Use of Cookies

Leora’s uses cookie to improve and personalize your experience on our site by remembering you or your preferences during your visit(s) to the site.

 

If a Site doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the Site. Our Site uses cookies to remember things like your preferences, shopping cart or to remember who you are on return visits.

 

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of Leora’s services or websites you visit.